Find answers to common questions about our products, updates and warranty policies below. Still need help? Call us on 1300 369 788 or submit a support request.
- If AUSCAN user experienced APP crashing when screen rotated, please upgrade to the latest APP.
- Q: Can I have warranty or after-sale service from your company if I buy Launch products from online sellers or unauthorised dealers?
- A: Unfortunately we are not able to provide warranty or support for the products not sold by us or our authorised dealers. You have to contact the original sellers for help or contact Launch HQ by email: overseas.service@cnlaunch.com
